Sales Tax Policy

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At Load Box USA, we are committed to full compliance with all applicable state and local tax regulations. This Sales Tax Policy explains how sales tax is applied to your purchases, including exemptions, calculations, and our remittance obligations.

1. Sales Tax Applicability

Sales tax is applied based on:
✔ Ship-to Address – Determined by state and local tax laws.
✔ Nexus Status – We collect sales tax in jurisdictions where we have:

  • Physical presence (e.g., warehouses, offices)

  • Economic nexus (exceeding state-defined sales thresholds)
    ✔ Marketplace Facilitator Laws – If sold through a third-party platform, they may handle tax collection.

2. How Sales Tax is Calculated

  • Tax is applied to the total order value, including:

    • Product cost

    • Shipping & handling (if taxable in your state)

  • Rates are based on the latest state + local tax laws at your delivery address.

  • Rates may change due to legislative updates.

3. Tax-Exempt Purchases

Who Qualifies?

  • Resellers (with valid resale certificate)

  • Tax-exempt organizations (government, nonprofits, etc.)

  • Shipments to non-taxing states

How to Claim Exemption

  1. Submit a valid exemption certificate (e.g., resale cert, ST-ECI) before checkout.

  2. Email documents to contact@loadboxusa.com for verification.

  3. Once approved, tax will be removed from your order.

❌ Tax will still be charged if:

  • No exemption form is provided.

  • Documentation is incomplete or expired.

4. Our Tax Compliance Responsibilities

  • We collect, report, and remit sales tax to the appropriate authorities.

  • Regular filings are made per state deadlines.

  • Non-compliance may result in penalties (handled by our finance team).

5. Customer Responsibilities

  • Use Tax: If sales tax isn’t collected, you may owe use tax to your state.

  • Reporting: Businesses/resellers must maintain proper records for audits.

6. Policy Updates

We update this policy as tax laws or our business operations change. Check this page periodically for revisions.

7. Contact Us

For tax exemption requests or policy questions:

📞 Phone: +1 330-694-7638
📧 Email: contact@loadboxusa.com
📍 Address: 5155 Warner Rd, Cleveland, OH 44125

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