Shipping Policy

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Thank you for choosing Load Box USA for your shipping container and logistics needs. We are committed to providing accurate, secure, and timely deliveries across the United States and internationally. Please review our shipping policy to better understand our process from order handling to final delivery.

1. Shipping Overview

We proudly serve both domestic and international customers. Our shipping processes are designed to ensure that every order is handled with care and delivered in a timely manner.

2. Handling & Fulfillment

  • Handling Time: 1 to 4 business days

  • Fulfillment Days: Monday through Saturday

  • Handling time refers to the period between when an order is placed (before the daily cutoff) and when it is prepared for shipment.

Orders placed after the daily cutoff or on public holidays will begin processing the following business day.

3. Transit & Delivery Time

Once an order is shipped, it is handed off to the carrier for delivery.

  • Carrier Transit Time: 6 to 10 business days

  • Shipping Days: Monday through Saturday

  • Total Estimated Delivery Time: 7 to 14 business days
    (This includes both handling and transit time.)

4. Shipping Methods & Expedited Options

We offer standard shipping for all domestic orders, with options for international delivery available.

If you require expedited shipping or have special delivery requirements, please contact us directly for a custom quote:

📧 contact@loadboxusa.com
📞 +1 330-694-7638

5. Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order and will be displayed at checkout.

For bulk, oversized, or specialized shipments, we offer custom freight quotes. Contact us for personalized shipping solutions.

6. Order Tracking

After your order ships, you will receive a shipment confirmation email containing your tracking number.
Please allow 24 to 48 hours for tracking information to become active in the carrier’s system.

7. Damaged or Lost Shipments

We take every precaution to ensure your order arrives safely. In the rare event of damage or loss:

  • Inspect your shipment immediately upon delivery.

  • Report any issues within 48 hours to ensure prompt resolution.

  • Include your order number and clear photos of any damage.

📧 contact@loadboxusa.com
📞 +1 330-694-7638

We will work directly with the carrier to investigate and resolve the issue as quickly as possible.

8. Policy Updates

We reserve the right to update this shipping policy as needed. Any revisions will be posted on our website along with the updated effective date.

9. Contact Us

For any shipping-related inquiries, please don’t hesitate to contact us:

Load Box USA
📍 5155 Warner Rd, Cleveland, OH 44125
📧 contact@loadboxusa.com
📞 +1 330-694-7638

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