Shipping Policy

Explore Store

Thank you for choosing Load Box USA for your shipping container and logistics needs. We are committed to delivering your order accurately, safely, and on time. Please review our shipping policy below to understand how we handle shipments for both local and international orders.

2. Shipping Options & Delivery Times

Local & International Shipping:
We offer standard shipping for all orders within the United States. Delivery times vary based on distance, but most orders are delivered within 7-14 business days from the date of shipment. Business days do not include weekends or public holidays.

For expedited shipping options, please contact us at contact@loadboxusa.com or call +1 330-694-7638 for a quote.

3. Order Processing & Shipment

  • Orders are processed and shipped Monday through Friday, excluding public holidays.

  • Orders placed on weekends or holidays will be processed the next business day.

  • We aim to process all orders within 1-3 business days of receipt.

  • Once shipped, you will receive a shipment confirmation email with tracking details.

4. Shipping Costs

Shipping costs are determined by the size, weight, and destination of your order. You will see the shipping cost at checkout before finalizing your purchase.

For large or specialized shipments, we may provide custom quotes—contact us for details.

5. Tracking Your Order

You can track your order using the tracking number provided in your shipment confirmation email. Please allow 24-48 hours for tracking information to update after shipment.

6. Damaged or Lost Shipments

While we take every precaution to ensure safe delivery, in the rare case of damage or loss:

  • Inspect your shipment immediately upon arrival.

  • Report any issues within 48 hours by emailing contact@loadboxusa.com or calling +1 330-694-7638.

  • Provide photos of any damage and your order details for faster resolution.

We will work with the carrier to investigate and resolve the issue promptly.

7. Changes to This Policy

We reserve the right to update this shipping policy at any time. Changes will be posted on our website with the latest revision date.

8. Contact Us

If you have any questions about shipping, delivery, or your order, reach out to us at:

📍 Load Box USA
5155 Warner Rd, Cleveland, OH 44125
📧 contact@loadboxusa.com
📞 +1 330-694-7638

We appreciate your business and look forward to serving you!

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