Terms & Conditions

Explore Store

Welcome to Load Box USA (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, services, and purchases. By accessing our site or placing an order, you agree to comply with these Terms. If you disagree, please discontinue use immediately.

1. Definitions

  • “Customer,” “You,” “Your” refers to the user or purchaser.

  • “Products” means shipping containers and related items sold by Load Box USA.

  • “Services” includes our website, sales, rentals, and logistics.

2. Use of Our Website & Services

Permitted Use

✔ Browse, purchase, or inquire about products lawfully.
✔ Create an account for order management.

Prohibited Conduct

❌ Unauthorized commercial use (e.g., scraping, reselling content).
❌ Fraudulent activity (e.g., false orders, chargeback abuse).
❌ Interfering with site security or functionality.

3. Intellectual Property Rights

  • All content (logos, text, images, software) is owned by Load Box USA or licensors.

  • No content may be copied, modified, or redistributed without written permission.

4. Account Registration

  • You must provide accurate information and update it as needed.

  • Safeguard your login credentials—you’re responsible for all account activity.

  • We may suspend accounts for violations or suspicious activity.

5. Purchases & Payments

  • Pricing: All prices are in USD and subject to change. Errors may be corrected before shipment.

  • Payment Methods: Credit/debit cards, PayPal, bank transfers (see Payment Policy).

  • Order Acceptance: We reserve the right to cancel orders (e.g., pricing errors, fraud, or stock issues).

6. Shipping & Delivery

  • Governed by our Shipping Policy.

  • Delivery times are estimates—delays may occur due to carriers, weather, or customs.

  • Inspect shipments immediately. Report damage within 48 hours.

7. Returns & Refunds

  • See our Return & Refund Policy for eligibility and procedures.

  • Custom/modified containers are typically non-refundable.

8. Disclaimers & Liability

  • “As Is” Basis: Products/services are provided without warranties (express or implied).

  • Limitation of Liability: We are not liable for:

    • Indirect, incidental, or consequential damages.

    • Issues beyond our control (e.g., carrier delays, natural disasters).

9. Indemnification

You agree to indemnify Load Box USA against claims arising from:

  • Your misuse of services.

  • Violations of these Terms or third-party rights.

10. Governing Law & Disputes

  • These Terms are governed by Ohio law, without regard to conflict-of-law principles.

  • Disputes will be resolved in Cuyahoga County, OH courts.

  • Class Action Waiver: Claims must be brought individually—not as class actions.

11. Policy Updates

We may revise these Terms at any time. Changes take effect upon posting. Continued use = acceptance.

12. Contact Us

For questions or disputes:

📞 Phone: +1 330-694-7638
📧 Email: contact@loadboxusa.com
📍 Address: 5155 Warner Rd, Cleveland, OH 44125

Shopping Cart